ClientNDAdelivered2023
Customer Portal
A self-serve customer portal with an admin back office behind it. Built on my own, under a non-disclosure agreement, so the client's name and the specific details are not published here.
- Time spent
- about 6 weeks
- Stack
- React, Fastify, Node.js, PostgreSQL
- Kind
- Client
- Source
- Private
Client code base, so the source is not mine to share.
How it evolved
- ScopedUnderstood the real problem
Listened to where the support hours were actually going.
- BuiltShipped the core
Built the self-serve portal and the admin to take that load off the team.
- LiveRolled out and refined
Cut repeat tickets by making the common things doable without a human.
Built by Syed Tasavour. More at syedtasavour.com.